Ability Training Awards

Dementia book updates

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All dementia updates

Walking Alongside, Section 4

Visiting and accompanying people in care homes and hospital: the rules in England

Last checked: 16 October 2026. Checked by Able Training Support Ltd.

What the book says (October 2026)

In England, health and care providers registered with the Care Quality Commission must support people to have visitors, and to be accompanied to hospital appointments.

What has changed since

  • No change to the law. Regulation 9A has applied to care homes, hospitals and hospices since 6 April 2024.
  • A government review published in March 2026 promised clearer guidance and resources, and said the government will look at strengthening visiting rights in law when parliamentary time allows. No timetable has been set.

Why it matters

For a person living with dementia, a familiar face can be the difference between feeling safe and feeling lost, especially during a move, an illness or a hospital stay. Families often know the person best.

What you can do

Know your setting's visiting policy. If a visit or accompaniment is being refused, ask why and raise it with your manager.

Official sources

Other updates

About these pages. The books Walking Alongside: Understanding Dementia and Dementia Awareness were written by Andy Baker and Meghan Earle and created by Able Training Support Ltd. These update pages are checked and kept up to date by Able Training, and published by Ability Training Awards.

These pages give general information about England. They are not legal or medical advice. Scotland, Wales and Northern Ireland have their own laws and guidance. Always follow your organisation's current policy, and speak to your manager if you are unsure.

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